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Knowing what to do in the event of a security incident is absolutely vital. Attending an Incident Response/Handling course will provide insight and hopefully real world experience from people who have experienced just such an eventuality. The information gained should provide the student with sufficient knowledge to create procedures and policy that will provide guidance to staff when it is most needed. Prior planning in these, often tense and stressful situations is invaluable, reducing panic and ensuring impact on operations is minimised and that recovery is conducted efficiently and professionally.