Automated patch management software
for busy IT teams

Powered by the revolutionary and AI-enhanced ConnectWise AsioTM platform, ConnectWise RMM provides a market-leading solution with advanced features and capabilities. 

1. Comprehensive compliance insights

Intuitive dashboards and real-time analytics simplify endpoint compliance evaluation and client reporting. Automated patch assessments provide MSPs with a regular inventory of updates while operating system (OS) patch compliance scores for each device give a complete compliance overview.

2. OS-level patch management

Ensure optimal security and performance across your entire infrastructure via OS-level patching and updates for all systems and devices managed by MSPs—including workstations, servers, and devices running Microsoft Windows or macOS.

3. Seamless integration capabilities

ConnectWise RMM patching supports multiple third-party solutions—including Adobe Acrobat Reader, Audacity, Ccleaner, Dropbox, Notepad++, Slack, Zoom, and more—delivering centralized visibility into compliance across tenants and devices via its unified interface. 

4. Customizable update management

Classify updates and set deployment preferences to maximize control and compliance. Opt to deploy all, never deploy, or only deploy those updates approved by you or our ConnectWise network operations center (NOC).  

5. NOC-assessed patch assurance

ConnectWise’s NOC team extensively tests all security updates before deployment to minimize disruptions and risks, granting peace of mind.  ConnectWise RMM partners have access to monthly patch rollup testing reports where our NOC experts consolidate their findings and recommendations based on extensive testing.

6. Managed server patching service

Offload patch management for your clients’ servers to the ConnectWise NOC. Let our experts test, deploy, and even remediate failed server patches for you 24/7/365.

Patch management refers to managing updates for software applications and systems. It includes identifying, obtaining, installing, and verifying patches to fix security vulnerabilities and improve system functionality.

Patch management accounts for some of an MSP’s most essential responsibilities to its customers. Without it, systems become vulnerable to security breaches, performance issues, and downtime. Regular patching helps prevent these problems so your clients’ operations run smoothly and securely. 

Neglecting patch management often leads to:

• Data breaches
• Non-compliance penalties
• Loss of client trust 

On the other hand, a robust patch management process offers these benefits:

• Reduced security risks
• Improved device performance
• Reduced downtime
• Increased efficiency
• Happier clients
• Fewer tickets

Establishing a comprehensive patch management policy for your organization can help ensure patching is implemented according to best practices and regulatory compliance requirements.  

The best patch management tool is one that combines automation, scalability, centralized control, and robust reporting—all while integrating smoothly into your existing IT ecosystem. ConnectWise RMM checks all these boxes with real-time visibility across all endpoints, customizable patching policies, and seamless scheduling. Its centralized dashboard makes for easy patch management across diverse environments, while built-in compliance reporting simplifies audits and security reviews. 

Additionally, ConnectWise RMM integrates seamlessly with other IT management tools, supporting a more cohesive and efficient workflow. Whether managing a few systems or thousands, it provides IT with the control and automation needed to reduce risk, increase uptime, and maintain compliance—all from one unified platform. 

Automated patch management significantly reduces the manual effort required to keep systems updated, allowing IT teams to focus on higher-value tasks and keep updates on schedule. By automatically detecting and deploying patches, patch management software shortens the vulnerability window and ensures consistent coverage across endpoints. This automation helps prevent unplanned downtime caused by outdated or unstable software, improves compliance with internal and external standards, and eliminates the need for time-consuming routine checks. 

Yes, modern patch management solutions are built to handle multi-platform, multi-environment ecosystems. Whether you're managing Windows OS or the applications customers need to run their businesses, centralized tools allow you to standardize and automate patching from a single interface.  

You can apply policies across diverse environments, customize settings per system group, and monitor compliance in real-time. This cross-platform visibility ensures no system is left behind, even in hybrid or highly distributed infrastructures. As a result, managing patching across various environments becomes more efficient and scalable, reducing fragmentation and ensuring every part of your IT environment stays secure and up to date.

Patch scheduling is highly customizable to accommodate diverse operational needs and minimize disruption. You can configure patch deployment windows by day, time, site, or device. This means patches can be scheduled during low-usage hours or maintenance windows to avoid interrupting end users. 

The software also allows for retries for missed updates. For businesses with varying uptime requirements, this flexibility ensures a tailored approach that fits your environment’s workflow. With centralized control and granular scheduling options, IT teams can orchestrate patching in a way that maximizes security without compromising productivity.

Absolutely. Centralized patch compliance reporting is a core capability of enterprise-grade patch management platforms. The system provides unified, real-time visibility into patch status to help streamline compliance audits.

You can generate detailed reports and track compliance. These reports help track progress, identify gaps, and prioritize remediation. Having a single source of truth for patch compliance helps IT teams stay proactive, meet internal governance requirements, and demonstrate accountability during security assessments or industry audits. 

Yes, customizable patch approval workflows are essential for maintaining control and minimizing risk. ConnectWise RMM lets you prioritize approval processes by policy. For example, patches for mission-critical servers can require manual review, while routine workstation updates from safe software apps can be auto-approved. You can also leverage the NOC assessment results and have security update patches approved based on your approval or the NOC team’s approval. 

Effective patch management directly reduces exposure to known vulnerabilities that cybercriminals commonly exploit. It addresses risks and zero-day threats by consistently updating software with the latest security fixes. Regular patching also prevents malware infections, ransomware attacks, and unauthorized access that can stem from outdated or unpatched systems.

In industries with strict compliance standards, patch management also mitigates the risk of regulatory penalties for poor security hygiene. By maintaining an up-to-date infrastructure, organizations can close security gaps before they’re targeted, greatly improving their overall security posture and reducing the likelihood of breaches.